Privacy Policy
Effective Date: 15/03/2026
Introduction
Kickarse Creations values your privacy and is committed to protecting it. This privacy policy explains how we collect, use, store, and manage your personal information when you use our website or services. If you have questions or concerns, please contact us at dana@kickarsecreations.com.au.
1. Collection of Information
To provide our products and services, we may collect the following information from you:
Name, email address, phone number, and mailing address
Correspondence related to sales, support, and accounts
We collect information through your interactions with us via email, phone, mail, or directly on our website.
2. Use of Information
We use the information we collect to:
Provide and manage our products and services
Respond to your inquiries and provide customer support
Improve our website and offerings
Your information will never be sold or shared for marketing purposes without your consent.
3. Storage and Security
We take reasonable steps to protect your personal information both during transmission and while stored.
4. Access, Correction, and Deletion
You have the right to access, correct, update, or delete your personal information at any time. To do so, please contact us at dana@kickarsecreations.com.au. We will respond promptly to your request.
5. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
For questions or concerns about this privacy policy, email us at dana@kickarsecreations.com.au.
Own Items Embroidery Terms
Definition:
For the purposes of these terms, “own items” refers to any item intended for embroidery that is the property of a third party.
Please Note:
Kickarse Creations takes great pride in our work and is committed to customer satisfaction. However, embroidery is a mechanical process, and there is a small risk of damage to items during the process. By submitting your own items for embroidery, you agree to the following:
Liability:
Kickarse Creations is not responsible for replacing or repairing any own items that are damaged during embroidery.Item Acceptance:
We reserve the right to refuse any own items deemed unsuitable for embroidery.Item Condition:
Clients are responsible for ensuring their own items are free from defects or flaws prior to delivery.Embroidery Limitations:
Embroidery is not always perfect. In rare cases, machine embroidery may cause materials to pucker, bow, or wrinkle.Requests for Changes or Refunds:
Any requests for removal, re-doing, or refunds for embroidery on own items will be considered at Kickarse Creations’ sole discretion.
Commitment:
Kickarse Creations will make every reasonable effort to ensure your satisfaction with your embroidery order.